Effective Date: 25nd May, 2018
This policy explains what information we collect when you use DPT’s sites, services, mobile applications, products, and content (“Services”). It also has information about how we store, use, transfer, and delete that information.
Information We Collect & How We Use It
DPT only collects personalised information about you when you place an order, at all other times we anonymously collect information about search terms, items in baskets. Google Analytics will collect anonymous information about which pages are being viewed, how you arrived to our website and if an order was placed. We use this information at DPT to make our website work better and to see interaction with our products. In order to give you the best possible experience using DPT, we collect anonymous information from your interactions with our website. Some of this information, you actively tell us (such as your email address, which we use to communicate with you). Other information, we collect based on actions you take while using DPT, such as what pages you access and your interactions with our products. This information includes records of those interactions, information about your device (such as device or browser type), and referral information.
We use this information to:
- provide, test, improve, promote and personalise DPT Services
- generate aggregate, non-identifying information about how people use DPT Services
When you create your DPT account, we use your account to store your order information.
DPT will never share information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you.
DPT uses third-party vendors and hosting partners, such as Amazon, for hardware, software, networking, storage, and related technology we need to run DPT. We maintain two types of logs: server logs and event logs. By using DPT Services, you authorise DPT to transfer, store, and use your information in the United Kingdom and any other country where we operate.
Tracking & Cookies
Modifying or Deleting Your Personal Information
If you have a DPT account, you can access, modify or export your personal information, or delete your account here. To protect information from accidental or malicious destruction, we may maintain residual copies for a brief time period. But, if you delete your account, your information and content will be unrecoverable after that time.
We use encryption (HTTPS/TLS) to protect data transmitted to and from our site. However, no data transmission over the Internet is 100% secure, so we can’t guarantee security. You use the Service at your own risk, and you’re responsible for taking reasonable measures to secure your account, such as a strong password.
Email from DPT
You can receive 2 forms of emails from DPT. (1) Order confirmation, dispatch notifications and also if there is a problem with your order. You cannot opt out of these emails. (2) Marketing promotions and offers, you can opt out of these emails at any time by clicking the unsubscribe button at the bottom of our marketing emails. When your interact with an email sent from DPT (such as opening an email or clicking on a particular link in an email), we may receive information about that interaction. We won’t email you to ask for your password or other account information. If you receive such an email, please send it to us so we can investigate.
Changes to this Policy
DPT may periodically update this Policy. We’ll notify you about significant changes to it. The most current version of the policy will always be here.
We welcome feedback about this policy at [email protected]